Testimonials From Our Clients


My dealings with Trish organising a service for my heatpump was extremely good. Trish was polite and explained in detail the process and booked the service for me. I would also like to commend Andrew as a very kind and considerate service man. He was extremely helpful and took great care whilst carrying out the service.



- Sally -



I would just like to thank your company for Brendon coming to service our heat pump today. He was a very clean and tidy worker and made a good job at cleaning the unit. We look forward to him coming again to clean our unit, in 2 years time. Once again thank you very much.



- John Arnold -



We would just like to pass on our thanks to Brendon who came out & serviced our air con unit on Friday. He was very efficient, friendly and left everything very tidy & clean. Good job done, much appreciated.



- Ray & Sue Brown, Raglan -



This morning I had your technician Brendon call at 9.00 am to carry out the annual service on my heat pumps. I found Brendon to be very efficient, well mannered, he even let me know when he was going to use the compressor. Overall I was most impressed with his workmanship. It was a pleasure to have him service my heat pumps. I am also really pleased that I have chosen ASV United Ltd. Wishing your company a successful year.



- Linda FitzGerald -



I'm emailing to say thank you to Brendon for the super job he did yesterday in cleaning my Heat Pump. It hadn't been cleaned since I moved in and it was in quite a mess. So great job, cleaning it.



- Elizabeth Morrow -



I would just like to say that yesterday I have my heat pump serviced, and Brendon did a great job was very professional, it was great to have someone come in to my home who cared about what he was doing.



- Wendy Wilkinson -



Today I had a very friendly chatty gentleman come to service my heat pump. He was very professional and explained everything.



- Karen Reeves -



Just to let you know we are very pleased with the way Brendan serviced our heatpump on August 7th at Dallas Place.



- M Curin -



I would like to say how great Brendon was at servicing my heatpump. From being punctual, thoughtful and professional even during the wet weather. He has a people's attitude, listens and explains in a way I can understand. Thankyou Brendon. We need more like you. He's a great asset to your company.



- Arthur, Hamilton -



Thank you for doing such a wonderful job cleaning the inverter and heat pump. You were very professional and proficient. It’s never had such a clean.



- Janet Slee -



I would like to commend Brendan on his workmanship when he came and serviced our heat pump this morning. He was very professional, polite and addressed any questions with confidence that I raised with him during the service . Brendan also drew to our attention that we may have rodents (mice) in our outdoor unit so we could address this issue, which was much appreciated. I am sure he will become a valued member of your team and we wish him all the best in his position as a service agent for your company.



- Geoff and Robyn Bryant, Hamilton -



Brendan has been here today servicing several of our heat pumps and has done an amazing job under very trying circumstances! Well done that man!



- Kirsty McGiven, Hamilton -



I would like to convey to ASV LTD how impressed I have been with Andrew Tautai. He is very professional and competent with a friendly manner and is a great asset to ASV LTD. The problem with the heat pump was a tricky one but he persisted until the issue was rectified and for that I was incredibly grateful. ASV is very lucky to have him as an employee.



- Lynne Faulkner -



I wish to convey to your organisation that I was very impressed with Hannah’s professionalism when she visited my home to service my heat pump. She was punctual , very thorough, appeared competent, answered direct questions and had a pleasant manner.



- Kathy White -



We found Hannah to be very efficient, well presented and very approachable when she was onsite. Her knowledge and reports regarding the state of our heat pumps along with the recommendations made were much appreciated and we will be passing those on to our Board of Trustees. We look forward to seeing her next year. Many thanks Michelle



- Michelle Jones,
Office Manager, St Joseph's Taihape -



I would like to highly praise your ASV worker Andrew who arrived today to service & clean & maintain my Heat pump on the 30.05. 2022 He was a very polite hard working man , & was able to show me the correct way to operate our heat pump, for the best results possible. Andrew is an asset to your company.



- Leigh McGowan, Mellons Bay, Auckland -



We have used ASV United for the last three years now on a 6 month service cycle for our heat pumps. They have always proved to be prompt, efficient, professional and friendly. The knowledge base of the team is exceptional! A small local business that rivals the big businesses out there for service and quality.



- Glenn Connor, Operations Manager Christchurch -



Just a follow up to my telephone call about your service man Andrew who serviced our Heat Pumps yesterday. He does your business and himself full credit with his friendly manner, smile and obvious dedication to his tasks. Andrew was very professional and extremely thorough in servicing our pumps. Thank You.



- Bill Laurence -



Just wanted to say what a lovely friendly man Andrew your serviceman for Air Conditioner was when he called yesterday. So polite right from the moment he stepped from his car. Did a great job and explained all what he was doing while cleaning. Very fussy and clean and tidy. Put all things back in place. A pleasure to have in my home. I will certainly be recommending to all my friends to book with you and ask for Andrew. I am over 70 and thoroughly enjoyed his friendly chatter. Please pass on to his employer. Thank you.



- Jenny Beach, Ashburton -



Thanks so much for your services today. Nothing but the best feedback for the guys that came out to do the job, very friendly and easy to deal with and they both explained everything as they did the work which was fantastic. Definitely appreciate it and makes it easier dealing with people with great customer service. Very impressed customer here, such a pleasure dealing with Andrew and sorry forgot the other guys name but please do pass on my feedback to them and thank them for me. Thank you again, look forward to dealing with you again next year.



- Karishma -



Andrew serviced our heat pump this morning. He did a great job and information on how to get the best out of the heat pump was very helpful. His attitude to his work was a delight to see and you are fortunate to have such a wonderful employee. Thanks again.



- Bev and Neil Mallett -



We are very glad we had our new Hitachi heat pump installed in the bedroom (we already had one in the lounge). During the cold winter nights it has made all the difference not having to go from a warm lounge to sleep in a cold bedroom, and has improved our health.



- Shelley and Pete, Dannevirke -



My elderly parents in law recently added a small heat pump to their home. It was expertly installed and is exactly the right size for the requirement. My father in law (89 years old) makes several trips to their en suite bathroom during the night. As he moves extremely slowly, he was getting very cold during those times. With the installation of a heat pump in the bedroom he is now able to get back to sleep quickly! Also the team at ASV UNITED LTD have been extremely helpful in the whole process! They were happy to work through me as a mediator even working through me with the payment, as my in laws do not like paying over the phone with credit cards! Thank you for your cooperation! All is well!



- Cornelia Love -



I have just had the most amazing service from your Auckland man (Andrew). Sometimes it's hard to find people like him. A genuinely nice guy who is passionate about his work. Exceptional customer service!



- Amanda Muir -



I had Hannah come and do my heat pump on 17 August 2022. I would just like to say that she was so efficient, on time, lovely and friendly and did a fantastic job with the heat pump and I learnt a few good tips. I would highly recommend her to any of my family and friends and would love to have her again when my service is due again. Many thanks.



- Janice O’Sullivan, Lower Hutt -



This is just a note to let you know that Hannah's professional approach to this job from beginning to end was nothing short of outstanding. Hannah has a very friendly and respectful manner and very knowledgable as she was describing the stages of the work to be carried out and the type of units that are being installed, she did exactly as we asked, and she also kept us up to date on the progress of the work being carried out by her team. She told us that the work would be completed by the Long weekend as we were staying at the property for the first time and it was done, she visited us to check if we were happy with everything, which was lovely. We sincerely thank her. There is not enough words to describe her performance, and I have recommended her to a few of my friends and will always recommend her. We are very happy with everything.



- Christina Tzitziras -



Thanks to Thomas who serviced our heatpumps. He was very particular and did a great job. I would recommend your company as everyone is very helpful.



- Bev -



Thanks Andrew did a great job I would recommend to friends.



- Thomas Peat -



We just had Hayden complete a job for us servicing our Aircon. Just emailing you to say how pleased we are and hope you will remind us in twelve months. Very presentable young guy, went straight to work and did a superb job. A credit to your company. Many thanks!



- Mike Siegel, Auckland -



Many thanks for the efficient service carried out by your personable serviceman Anthony.



- Lorris Haste -



Head Office: Building 4, Level 3/61 Constellation Drive, Albany, Auckland
Supplying, installing and cleaning heatpumps nationwide including Auckland, Hamilton, Waikato, Palmerston North, Levin, Otaki, Wellington, Picton, Nelson, Kaikoura, Christchurch, Ashburton, Timaru, Dunedin and Invercargill
PHONE US FREE: 0800 110 417